Markus Trautmann is Head of Communications and Marketing at iBoxen, which operates an open, carrier-neutral network of outdoor parcel lockers located close to people’s homes. He has a background in media, communications and logistics, including roles at Sveriges Radio and PostNord, and extensive experience in e-commerce, last-mile delivery, sustainability and consumer behaviour. Markus is particularly interested in how accessible, shared infrastructure can make returns easier for consumers while creating more efficient flows for retailers and carriers.
